award logo 01Welcome toBackmarch House

Call us on 01383 412997 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Terms and Conditions

Deposits

A deposit equal to the cost of the first night's stay is required to reserve each room. Deposits up to one week may be requested for longer term requests

 

Reservations

Your room charges are paid on arrival in full.

We accept cash and bank transfers only.

 

Cancellations up to 7 days prior to arrival date

50% of deposit will be returned (other than High Season – see below)

 

Cancellations 7 days or less prior to arrival date

No return of deposit

 

High Season

High Season & Special Events incur a minimum of one month's cancellation. Please note that during high season or special event, the minimum stay may be 2 nights. 

 

Earlier than Scheduled Departures

Earlier than scheduled departures are classed as a cancellation and no refund given.

We operate a small, family run Bed & Breakfast establishment. Therefore, we appreciate your understanding of our policy.

Check-in: Check-in time is between 1400hrs and 1700hrs. Should you wish to arrive out with these times, please let us know in advance and we will endeavour to accommodate your request.

Check-out: Check-out time on day of departure is 1030hrs. Arrangements can be made to hold any luggage if necessary.

 

Smoking

Backmarch House is a non-smoking Bed & Breakfast and we do adhere strictly to our policy. Your stay will be terminated and no refunds given should smoking be discovered on the premises.

 

Food in Rooms

We do not permit food to be consumed in the bedrooms, other than typical cold snacks. We have a dining room and ask all guests to eat all hot food and meals in the dining room. Crockery & cutlery are provided. Consuming hot food in the bedrooms may result in your stay being terminated and no refunds given.

 

Children

Arrangements must be discussed before booking.

 

Pets

Sorry, we do not allow any pets.

 

Loss of Keys and Breakages

The Guest will be responsible for the repair or replacement of any breakages, loss or damage and shall leave the room in a reasonable order. Guests shall be required to compensate for any excess cleaning required. Antisocial behaviour may result in your stay being terminated and no refunds given.

 

Guests

The number of persons using the accommodation is not to exceed the number booked into the room.

 

Guest Behaviour & Noise

We respectfully remind guests that this is a family home and that we have other guests. We are therefore unable to accommodate stag or hen parties.

 

Proprietor Rights to Refuse

The Proprietors reserve the right to refuse any booking requests.

The Proprietors reserve the right to cancel any booking already made if the accommodation becomes unavailable for reasons out with their control. The maximum liability in such an event shall be a full refund of any monies paid.

 

Website

The Proprietors believe that the information held on this site is correct but cannot accept responsibility for errors or misunderstandings, nor the content of any other site linked from it.

The Proprietors reserve the right to alter or amend the amenities or facilities offered. Please feel free to check current facilities directly with the Proprietors.

 

The Cookie Law Explained

The Cookie Law is a piece of privacy legislation that requires websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.

It was designed to protect online privacy, by making consumers aware of how information about them is collected and used online, and give them a choice to allow it or not. 

It started as an EU Directive that was adopted by all EU countries in May 2011. The Directive gave individuals rights to refuse the use of cookies that reduce their online privacy. Each country then updated its own laws to comply. In the UK this meant an update to the Privacy and Electronic Communications Regulations.

All websites owned in the EU or targeted towards EU citizens, are now expected to comply with the law.

Source and further reading: http://www.cookielaw.org/the-cookie-law/

Read Our Guest Reviews - consistently rated 5 star

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Business Workers & Room Only

Offering a real home from home experience. Special rates available for long term business works. Please contact us directly for further information and read our reviews from previous long term guests.

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